How can we help?
Answers to common questions, subscription help, and a real human at the other end of the email. We keep things simple — no accounts, no tickets, no runaround.
Email us anytime
Have a question, a bug to report, or an idea? Reach out and we'll get back to you — we typically reply within 1–2 business days.
Frequently asked questions
Most answers are here. If you're still stuck, email us and we'll help.
Managing your subscription
Your subscription is handled entirely by your app store. Manage, pause, or cancel it there anytime — access continues until the end of the period.
On iPhone (iOS)
Open Settings and go to:
- Settings > [your name]
- Subscriptions
- Fixed Deposit Tracker
From there you can change your plan, pause, or cancel. To recover a subscription after reinstalling, open the app and tap Restore Purchases.
On Android
Open the Play Store and go to:
- Tap your profile icon
- Payments & subscriptions
- Subscriptions
Select Fixed Deposit Tracker to change your plan or cancel. To recover a subscription after reinstalling, simply open the app while signed in to the same Google account.
Your privacy
Pinclave apps have no accounts and no analytics, and your data is encrypted on your device — we never see it, and we keep no copy on any server. Because there's nothing on our end, there's nothing for us to leak, sell, or lose.
For the full details, read our Privacy Policy and Terms of Use.
Still need a hand?
Take a closer look at Fixed Deposit Tracker, or drop us a line — we're happy to help.